Game crashes entering or leaving an apartment

Match the symptom

An apartment or player-house transition crashes the game.

Check before changing your save

Record the destination, transition direction and graphics configuration; test startup separately from apartment travel.

1. Confirm Steam has completed all available updates.
2. Record the destination, transition direction and graphics configuration; test startup separately from apartment travel.
3. Keep the save before travel and avoid changing several settings at once.

Official fix versus your current save

The developer's Update 5 note establishes a historical fix for this symptom. It does not publish a universal recovery command or prove that a previously damaged save will repair itself. This guide has not independently retested your save.

Recovery decision

Keep the save before travel and avoid changing several settings at once.

1. If the installed game is older than the named patch, update and retest the same action.
2. If the issue persists, try an existing known-good save without overwriting the failing one.
3. If it repeats, report performance, the exact objective, installed build and reproduction steps to the developer's Steam discussion board.